Registration Guide

START REGISTRATION

Registration

Select Login \ Register, choose the option you are interested in (Buyer, Private Seller or Professional Seller) and follow the instructions.

REGISTER AS BUYER

Buyer

If you proceed with registration as Buyer, fill in the required information (name, surname and email address).

After you have verified your e-mail address by replying to the email GEM24K sends you, you will be enabled immediately to purchases.

The registration procedure, as Buyer, can be considered completed.

PROFILE CONFIGURATION

As a Purchaser you can configure your Personal Profile using the following links:

  • Shipping and Billing Addresses: :for any purchases
  • Account Settings: to change Name, Surname, Email, Password
  • Go to your personal Menu under “Edit Profile” for:
    • modify the image of the Personal Profile
    • modify the cover image used to customize the profile header
    • configure notifications

REGISTRATION AS A SELLER

General information

If you intend to register as a seller, prepare the documents in digital format before starting the registration. If you have them in paper format, first scan them and save them on your PC.Each document can be a single or multiple pdf or jpeg file. The necessary documents are as follows:

  • Private Seller: Documento di identità
  • Professional Seller:Identity Document, Chamber of Commerce, Municipal Authorization, Invoice of one user and four images of the company’s physical store. This information is requested to you as proof of actually being a jeweler and / or watch operator.

These documents will be kept confidential by GEM24K.

Start registration by filling out all the required information. This information is stored by the system in your “user profile” and is automatically associated with your “public profile” visible, therefore, in the “Seller’s Shop”. The data relating to your mobile number, the name and surname, and all the attached documents listed in the previous points are kept confidential. In addition, you can decide whether to display your email address publicly or not.

Check your email by confirming the link received by email at the address you specified in the first registration phase.

Enter your mobile phone number including the country code (ex: + 39333 …). GEM24K will send an SMS with a code to this telephone number. Enter the code to verify your phone.

Proceed with the registration specifying the payment methods that you will support in your “Seller Shop”, that will allow you to directly receive payments made by the Buyers. The options you can choose from are Paypal and Stripe (to receive online payments made with credit cards or via PayPal and Stripe accounts) and bank transfer.

Attach the necessary documents based on the profile.

If for any reason you had to suspend the registration process (for example, if you noticed a missing document with the procedure started and you had to close the browser session or shut down the PC) without completing it, access the site using login and password with which you registered and select this link at any time to reactivate it: Recovery Procedure Registration

Choice of the package

To activate your profile of Private or Professional Seller you can choose and purchase the Package Subscription that best suits your needs. Choose from the available packages:

As a Professional Seller you are entitled to an offer period that allows you to use GEM24K for 2 months free. To take advantage of the offer select the “Professional Free Trial (2 Months)” subscription and at the checkout time enter the “welcometogem24k” 100% discount coupon. In order to take advantage of the offer, remember to proceed with the order, even if it does not involve any expense, entering all your data and confirming, otherwise we will not be able to activate the promotion. This discount can be used only once, after which you will have to choose one of the GEM24K Subscriptions to continue using your store

Each Subscription offers a different type of operation and conditions described in the package itself (including, for example, the maximum number of products you can add to your store). For the Professional Sellers an annual subscription package is also provided with more convenient conditions.

Only after having activated the subscription selected by you and after GEM24K has verified the documentation supplied by you, you can proceed with the insertion of the products and the sale.

Activation and enabling seller profile
Sellers who complete the procedure are registered but not yet enabled for full operation (product placement and sale).

GEM24K proceeds to review the documentation provided and authorizes the full operation as Private or Professional Seller.

STORE CONFIGURATION
As a Private or Professional Seller you can configure your Store using the following links:

  • Store settings: : Name, address, phone, email, map for geolocation and other information
  • Payment Methods: payment methods with which you will receive direct payments from your Purchasers. The options you can choose from are Paypal and Stripe (for online payments made with credit cards) and bank transfer.
  • Social Profiles: Social profiles can help you win trust. Add links to your social profiles for better interaction with users.
  • SEO Store: Add this information for optimal indexing by search engines

PROFILE CONFIGURATION

As a Seller you can configure your Personal:

  • Shipping and Billing Addresses: for any purchases
  • Account Settings: to change Name, Surname, Email, Password
  • Go to your personal menu under “Edit Profile” for:
    • Modify the image of the Personal Profile
    • Modify the cover image used to customize the profile header
    • Configure notifications

If for any reason you had to suspend the registration process (for example, if you noticed a missing document with the procedure started and you had to close the browser session or shut down the PC) and you could not complete it, access the site using login and password with which you registered and select this link at any time to reactivate it:
Recovery Procedure Registration..

For more information on how to operate consult ourFAQ.

For any other clarificationcontact us.

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